FAQ

Shipping Stuff 🚚

  • Free Shipping? Yup, on orders over R1000. 

  • When’s my order coming? Usually 3-11 working days. We ship fast, but once it’s with the courier, it’s in their hands.

  • Can I pick it up? Delivery or pick up points can be arrange on request.

Tracking & Updates 🔍

  • Once your order ships, you’ll get an email with your tracking link.

  • Tracking info won’t appear in your confirmation email—so keep an eye on your inbox!

Returns & Swaps 🔄

  • 30-day window: Return or exchange items within 30 days.

  • Condition: Original packaging and undamaged, please.

  • Broken or defective? We replace it—shipping’s on us.

  • Email click our Contact Page to start a return.

Bulk & Reselling 💼

  • Want to stock our products? Hit us up on our contact page.

  • Wholesale: Orders under 20 units = website checkout. Over 20 = email us for pricing.